GNT Transportation Terms & Conditions
All deposits & Final charges are NON refundable. Company is not liable in the event of including but not limited to weather, road conditions, traffic congestion, & mechanical breakdown, while on charter and will only be responsible for making up lost time at a mutually agreed date. You agree to contact GNT in the event you are not satisfied with our services prior to any other actions taken.
The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 150.00 for each carpet or seat burn. Sanitation fee is 150.00.
Drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in our vehicles.
Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Not responsible for articles left in the vehicle. Balances to be paid one day prior to the run date . Vehicles cannot be loaded beyond seating capacity.
All cancellations must be made between the hours of 8:00 am and 8:00 pm CST 1 week before your reservation in order for the final payment not to be processed. Cancellations for local airport transfers must be made a minimum of 24 hours prior to the reservation. All Cancellations and refunds on your credit card are subject to a service fee of $8.00 per every $100 and may take up to 7 business days to refund. Trip charges and additional fees are estimated and subject to final audit upon completion of reservation. Airport arrivals have 50 minutes to pick up luggage and meet the driver. Should luggage be lost please call Customer Service immediately. Should any passenger need more than 50 minutes to pick up luggage, please account for that at the time of booking your reservation to avoid any additional charges. We are not responsible for delays resulting in a no show. After 50 minutes wait time, if contact has not been made, reservation will be considered a no show. For missed flights or delays, please call Customer Service immediately to reschedule. Should a delay occur in-flight or after take-off, we do check the arrival times accordingly to the best of our ability. Should we be notified in an unreasonable amount of time prior to the reservation ( such as the time of scheduled pick-up), it will be considered a no show and the full amount will be charged. Please be certain all flight, contact, and reservation information provided to us is accurate; we are not responsible if the arrival information provided to us is incorrect.
- The glasses provided in each vehicle are complimentary and available for clients with reservations of 4 consecutive hours or more. If you think you will need glasses, ice or beverages during your reservation please feel free to contact us to make special arrangements for you.